Written by Jason Campbell, iGaming Content Editor
Reviewed by Dr. Yolande van Zyl, Gambling Compliance Expert — Meet our team
Last updated: April 06, 2026
Last updated: January 2026
Sunbet (operated via sunbet-casino.co.za) takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our site.
Sunbet is an online gambling platform operating in South Africa in compliance with the National Gambling Act 7 of 2004 and under the oversight of the National Gambling Board (NGB). Our registered address and full operator details are available on request.
When you register and use our site, we collect certain personal information. This includes:
We're required by law to collect some of this information. South African anti-money laundering (FICA) regulations mean we must verify your identity before you can deposit or withdraw funds.
Your information is used to run your account, process transactions, and keep our platform secure. We also use it to meet our legal obligations under South African law, including responsible gambling requirements set out by the NGB.
We may contact you about promotions or new features, but only if you've opted in to marketing communications. You can unsubscribe at any time.
We don't sell your personal data. Full stop. We may share it with trusted third parties who help us run the platform, such as payment processors and identity verification services. All third parties are contractually bound to protect your data.
We may also disclose information to regulators, law enforcement, or the NGB where we're legally required to do so.
We use industry-standard SSL encryption across our site. Access to personal data is restricted to staff who genuinely need it, and all systems are regularly reviewed for security. That said, no online system is 100% risk-free, and you should always keep your login details private.
We keep your personal information for as long as your account is active and for a minimum of five years after closure, as required by South African financial and gambling regulations.
Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, request corrections, and in certain circumstances request deletion. To exercise any of these rights, contact us at [email protected].
Some of the data we collect is used specifically to monitor for signs of problem gambling. This is a legal requirement and something we take seriously. If you have concerns about your gambling, please visit the National Responsible Gambling Programme at nrgp.org.za or call 0800 006 008. This service is free and available 24/7.
We may update this policy from time to time. When we do, we'll post the revised version on this page with an updated date. Continued use of the site after changes means you accept the updated policy.
18+ only. Gambling is for entertainment. Play responsibly.